Preview Mode Links will not work in preview mode

Change Wave is an exclusive look at the real, first-hand stories of how cutting-edge leaders rose to the top, smashed through barriers and created lasting impact. Brought to you by Treehouse, the company that has taught 850,000 people to code and helps companies like Nike, MailChimp, Airbnb and more hit their hiring plans and create diverse teams. If you’d like to know more, head to

Jan 21, 2020

Margaret Keane is CEO of Synchrony. Prior to that role, she led the Retail Card platform as president and CEO beginning in 2004 and then expanded her responsibilities in 2011 to become president and CEO of their North American Retail Finance business. Through those years, she developed the leadership skills needed to manage a successful organization that has now become a Fortune 200 company five years post-separation.
She was able to infuse a mindset of inclusion and innovation into 16,500+ employees which has driven an incredibly diverse culture for all employees to be their authentic selves.
Margaret continues to transform Synchrony, positioning the company for long-term growth by focusing on innovation and technology. Margaret led the integration of the company’s strategic imperatives focused on accelerating growth and diversification, directing her management team to oversee areas including business strategy, venture investments and M&A, enterprise data analytics, customer experience, and expansion of the company’s direct to consumer banking and products strategy.
Her passion for emerging technology has been a trademark of her 38-year career, as she fully embraces the need to integrate business and technology strategies – understanding that the two must co-exist. Margaret pushes Synchrony to be nimbler and move faster than ever. The company’s deep technology investments are paying off, driving initiatives to make consumer purchases seamless and frictionless.